HOW WE DO IT
OUR SERVICES
We deliver research, brand development, experience, strategic
marketing and design into one coherent framework

Transformation
Developing a transformative promise, brand
and value proposition development

Research
Qualitative research, tapping into
the emotional drivers

Experience
User and customer experience design

Design
Co creation of marketing, products and services
THE EMPACT FRAMEWORK
The EMPACT Framework integrates marketing, experience and design into one coherent approach. Link customer experience and user experience by moving customers from awareness to desire and engagement through EMPACT.