HOW WE DO IT
OUR SERVICES
We deliver research, brand development, experience, strategic
marketing and design into one coherent framework
Transformation
Developing a transformative promise, brand
and value proposition development
Research
Qualitative research, tapping into
the emotional drivers
Experience
User and customer experience design
Design
Co creation of marketing, products and services
THE EMPACT FRAMEWORK
The EMPACT Framework integrates marketing, experience and design into one coherent approach. Link customer experience and user experience by moving customers from awareness to desire and engagement through EMPACT.